Due to the continued shelter-in-place orders because of COVID-19, Premier Allergy, Asthma & Sinus Care is pleased to now offer telehealth services as an option for patient visits.
To schedule a virtual appointment, all you need to do is call our office and ask for a telehealth visit. We will send you the link for our virtual “waiting room” – no downloads necessary!
Visit our COVID-19 page for all ongoing updates at this time.
FREQUENTLY ASKED QUESTIONS
I'm a new patient - can my first visit be done virtually?
Yes, a new patient appointment can be done via a televisit to begin. During that visit, there may be limitations to certain medications or other treatments that we can prescribe due to inability to complete testing that would typically be done in the office at your new patient visit. Our providers can discuss future testing options with you on that call.
What type of computer software will I need?
You just need Chrome, Safari, or Firefox browser from your PC or mobile device. No download is required. The device requires a working camera and microphone. We use a program called Doxy.me, which is a HIPPA compliant, secure site.
Is there a time limit to virtual appointments?
No, there is no time limit. We will bill your insurance accordingly based on the length and complexity of your visit. Our staff and providers are here to help and answer any questions you may have.
Will telehealth appointment costs differ from a normal visit? Does insurance cover telehealth visits the same way?
The charge will be submitted to your insurance company. Due to the COVID-19 pandemic, most insurances have expanded their coverage to have little or no patient responsibility. If any of that charge is not covered by insurance, the balance will be the patient responsibility. Please call to discuss self pay options.
Will appointments be recorded?
We use a site called Doxy.me which is a secure, HIPAA compliant site. All data is encrypted, sessions are anonymous, and no information is stored or recorded.
I’m an established patient and I have an office visit already scheduled - can I switch it to a telehealth appointment?
Yes, you are welcome to switch to a telehealth appointment if you are more comfortable with that option. In the event of an emergency, please go to the nearest ER.